Refund policy

14-Day Return Policy

We accept return requests within 14 days after your order is delivered.

To qualify for a return, the item must be returned in the same condition in which it was received, with any included accessories or packaging. You’ll also need your receipt or other proof of purchase.

To request a return, contact us at ktallsmiles@gmail.com before sending the item back. If your return is approved, we’ll provide return instructions and the address where the item should be sent. Items returned without prior approval may not be accepted.

Return shipping

Customers are responsible for all return shipping costs. Original shipping charges are non-refundable. We recommend using a trackable shipping service, as we aren’t responsible for return packages that are lost or damaged in transit.

If an item arrives damaged, incorrect, or materially different from its listing, contact us promptly with your order number and clear photos. If the issue is confirmed, we’ll work with you to resolve it and cover the applicable return shipping cost.

Exceptions

Returns can’t be accepted for gift cards, personalized items, or items marked final sale. Because many of our products are pre-owned or one of a kind, normal signs of age or wear that were clearly shown or described in the listing aren’t considered defects.

Refunds

We’ll inspect your return and notify you whether the refund is approved. If approved, the purchase price will be refunded to your original payment method. Your bank or card provider may need additional time to process and post the refund.

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